Materiality Interview Series – Regiane Monteiro, Sustainability Specialist at Light
As a third post of our “Materiality Interview Series”, I’d like to introduce you to Regiane Monteiro, Sustainability Specialist working in Management Strategy & Sustainability at Light. Light is an energy distribution company based in Rio De Janeiro in Brazil, involving more than 3700 employees. This year, Light’s Sustainability Reporting work has been rewarded twice:
- Light received an honorable mention in the category of social and environmental aspects ABRASCA Award with its sustainability report and financial statements.
- They have been listed among our best materiality matrices in our e-book 50 Materiality Matrices from 5 Key Industry Sectors
To learn more about their materiality process, we invited Regiane to answer our questions below. If you have any feedback or additional questions, these are welcome in our comments section!
Q: What exactly do you do at LIGHT? What are your missions?
A: I am the expert on the topic of sustainability. The area manager is Paul Mauricio Senra.
Since 2007, Light’s Strategy Management and Sustainability departments – not only taking care of sustainability issues but also strategic planning – have been working towards corporate sustainability. In recent years our work started including the mapping of all practices related to sustainability within the Light corporation, but also developing improvement plans and defining the relationship of material sustainability issues within business strategies, and leaders commitment management. We are also responsible for the response to the Questionnaire of the BM&FBOVESPA Sustainability Index (ISE), & the organization and writing of the Sustainability Report of Light, in accordance with the guidelines established by the Global Reporting Initiative (GRI), among other activities.
In 2013, I participated in the new translation of the GRI G4 and joined the Brazilian Commission of Integrated Reporting (IIRC) and the working group of pioneering enterprises in Sustainability reporting, coordinated by the GRI Focal Point Brazil, the CDP and the Brazilian Business Council for Sustainable Development (CEBDS). In 2014, I participated in the translation of the Integrated Reporting Framework (IIRC) for Portuguese-speaking participants.
In 2014 we are focusing on the integration of information from various Light accounts.
How long has Light been publishing Sustainability reports, and conducting a materiality analysis?
- The first Sustainability Report of Light was about our 2007 performance.
- In 2008 we got our first materiality analysis made by a panel of experts.
- In 2009 we handled the entire process ourselves, in accordance with the AA1000, inviting various stakeholders to come to the Light headquarters.
- In 2010 we gathered a new Expert Panel.
- And since then, the consultancy we work in support with revised our entire array, from benchmarking to the review of strategic guidelines and opinions of our stakeholders themselves.
Your last report (published in 2014) is one of the few GRI-G4 reports in your industry. How did you get your hands on this new framework?
Every year, not only do we put our Sustainability Report together, we also elaborate the Management Report for the National Quality Award from the National Quality Foundation (FNQ). This report describes all business processes, including related suppliers, governance and ethics, that are topics adressed by the new GRI-G4 framework.
Also, as Light is a company that connects with customers, we also have a process for tracking feedback and complaints.
In addition to possessing an array of updated materiality issues, we were also already collecting information for the new G4 indicators.
What tools were you using in the process of creating your Sustainability Report?
Light used a system of data collection for specific indicators, which includes links between the different indicators of our various reports.
In 2014, we reported along the GRI-G4 guidelines but lacked time to adapt the system to the framework: we therefore collected the missing indicators alongside with the texts, using a pre-defined template.
Now we are in the process of implementing a new data collection solution by Schneider, called Resource Advisor.
Was your company used to conduct stakeholder engagement and materiality analysis processes?
Light has been working with an expert consultancy to handle the process of stakeholder engagement since 2007.
What were your main materiality sources?
We relied mostly on our stakeholders views and comments, as well as strategic corporate guidelines.
What are your key material aspects? How different are they from your industry peers and competitors?
Our main material aspects are the following: loss and delinquency, health and safety, customers, energy efficiency, workforce, regulation, innovation and public policy.
All themes are also materials for most of other electric utilities.
What was your biggest challenge when working on Light’s Sustainability report? How did you overcome it?
The main challenge was to find companies specialized editors. The problem was only solved when we started to write the report internally, with the support of a proofreader.
To conclude, what makes a good process for Sustainability Reporting and Stakeholder Engagement in your opinion?
The secret is a good interaction between the sustainability and business strategy departments, & taking into account the expectations and needs of stakeholders for strategic decision making.
We greatly thank Regiane for this awesome testimonial! Interested in learning more about Materiality? Download our free benchmarking e-book here!